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Information + Technology Services

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A-Z list of all Information Technology Services available at U of T.

Tools and resources supporting academic activities in the classroom and beyond.

Resources for access to systems, password resets, anti-virus, encryption and security.

Information on available administrative applications and available support.

Resources for applications development and enterprise service architecture model.

E-mail, video/audio conferencing and other communication tools available at U of T.

Resources + support for acquisition, maintenance + disposal of hardware + software.

HelpDesks, Training and Support resources for all central IT services at U of T.

Resources and support for networking, wireless and remote access at U of T.

All policies and guidelines concerning Information Technology at U of T.

PMO resources for assessment, planning, governance and implementation of IT projects.

UTORAUTH: UTORauth is the University of Toronto's central Identity Management service.  ID data is collected from a variety of sources throughout the university for the purpose of issuing an authentication credential (the UTORid), and an associated set of authorizations.  This service is provided to members of the University community (students, staff, faculty), and some temporary people such as faculty visitors and contractors.
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
MICROSOFT CAMPUS AGREEMENT: University of Toronto has negotiated a Microsoft Enrollment for Education Solutions (ESS) Program at no charge for all faculty and staff. The Campus Agreement provides CORE CAL licenses, Microsoft Windows, Microsoft Forefront Endpoint protection and Microsoft Office Professional for Windows or Macintosh for installation on University of Toronto owned equipment.  For personally owned machines, University of Toronto faculty and staff members can take advantage of the Home Use Program (HUP) and purchase, for a nominal cost, the Microsoft Office Professional (Windows or Mac) from Microsoft directly.
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
TECHQUAL SURVEY: TechQual is a survey used to assess and measure the quality of IT service at the University of Toronto.   It is conducted on annual basis by Information + Technology Services. This survey is part of the Higher Education TechQual+ Project, which provides technology leaders with the tools to assess, analyze, and report on the effectiveness of technology services.  The project was spearheaded by Pepperdine University. 
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
PRIORITIES AND ACCOUNTABILITY COMMITTEE (PAC): Standing ITS committee which ensures to provide comprehensive counsel in the provision of ITS, develops ITS vision and strategy, recommends policy and review annual plans, in addition to recommending priorities among ITS opportunities to best achieve University goals and reviews the accountability of ITS delivery.
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR

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